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Ad Submission Procedure

Home AdChief Internal Articles Ad Submission Procedure

This procedure describes how to process a client’s ad submission through AdChief.

Check Client’s ad submission

Check Client's ad submission
  1. The Active Campaign Funnel will send a notification when a client opens the ad submission form.  To access the form go to: https://docs.google.com/spreadsheets/d/1eSL-Nqpbrg8YrhV8b2cNWzK0Qp223sqCClZaRdQW8ok/edit#gid=605474571

Notify Client – Log in to Teamwork Desk

Notify Client - Log in to Teamwork Desk
  1. Log in to Teamwork Desk
  2. Click on Tickets
  3. Then click on New Ticket

Teamwork Desk – Notify Client

Teamwork Desk - Notify Client
  1. Select Source as Email
  2. Select Type as Unspecified
  3. Type in client’s email and name
  4. Type the body of the email
  5. Select Status as Waiting on Customer
  6. Assign ticket to “Me”
  7. Switch Notify Customer to on
  8. Click on Add Ticket.

Assign Ticket

Assign Ticket
  1. Find the email you just sent
  2. Click on Note and type in the details of the ad into Note, include the line number of the ad in the Ad Submission form.
  3. Assign the ticket to correct team member (Uday)
  4. Click Add Note
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